Child Safety Standards

Effective 8 October 2026

Saathi has zero tolerance for child sexual abuse and exploitation (CSAE), including child sexual abuse material (CSAM), grooming, sextortion and trafficking.

Our standards

• Adults only. Saathi is for people aged 18 and over. Age is checked at sign-up, trips can only be set for adults, and we remove any account we learn belongs to a minor.
• Prohibited content and conduct. Any content or behaviour that sexualises, exploits or endangers children is forbidden by our Terms of Service, including attempts to contact, meet or travel with minors.
• In-app reporting. Every profile and conversation can be reported from the app, and anyone can be blocked instantly. Reports go to our trained staff for review.
• Action we take. We remove violating content, permanently ban the accounts involved, preserve relevant evidence, and report apparent CSAM and child exploitation to the appropriate authorities — in India through the National Cybercrime Reporting Portal (cybercrime.gov.in) and to law enforcement, and to NCMEC where applicable.
• Cooperation with law enforcement. We respond to valid legal requests and cooperate with investigations into child safety.

How to report

• In the app: open the profile or message → Report.
• By email: support@saathitravel.com (subject "Child safety"). We prioritise these reports.
• If a child is in immediate danger, contact local emergency services (112 in India) or the Childline helpline (1098 in India).

Child safety contact

Our designated point of contact for child safety and CSAM concerns can be reached at support@saathitravel.com.